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Bottle

A request to be let in, and what followed

GET
/console/support-requests/{id}
curl --request GET \
  --url https://example.com/console/support-requests/019205d1-6e7a-7c3b-9f6e-3a2b1c0d9e8f \
  --cookie bottle.session_token=<bottle.session_token>

Who asked and why, the answer and who gave it, until when the grant ran, and while it did: sessions opened and ended, changes made (listed) and pages looked at (counted).

Authorizations

Section titled “Authorizations”

Parameters

Section titled “Parameters”

Path Parameters

Section titled “Path Parameters”
id
required

UUID v7

string format: uuid
Example
019205d1-6e7a-7c3b-9f6e-3a2b1c0d9e8f

UUID v7

Responses

Section titled “Responses”

200

Section titled “200”

The request and its timeline

Media typeapplication/json
object
request
required
object
id
required

UUID v7

string format: uuid
tenantId
required

UUID v7

string format: uuid
staffUserId
required
string
staffName
required
string | null
level
required
string
Allowed values: view act
reason
required
string
hours
required
Any of:
number
Allowed values: 24
status
required
string
Allowed values: pending approved declined expired
decidedByName
required
string | null
decidedAt
required
string | null format: date-time
createdAt
required
string format: date-time
tenantName
required
string
grantUntil
required
string | null format: date-time
timeline
required
Array<object>
object
at
required
string format: date-time
kind
required
string
who
required
string | null
detail
required
string | null
viewed
required
integer
acted
required
integer
Example
{
  "request": {
    "id": "019205d1-6e7a-7c3b-9f6e-3a2b1c0d9e8f",
    "tenantId": "019205d1-6e7a-7c3b-9f6e-3a2b1c0d9e8f",
    "level": "view",
    "hours": 24,
    "status": "pending"
  }
}

401

Section titled “401”

Not signed in

Media typeapplication/json
object
error
required
string
message
required
string
Example
{
  "error": "not_found",
  "message": "Customer not found"
}

403

Section titled “403”

Not Bottle staff, no two-step sign-in, or a console role too low for this

Media typeapplication/json
object
error
required
string
message
required
string
Example
{
  "error": "not_found",
  "message": "Customer not found"
}

404

Section titled “404”

Not found

Media typeapplication/json
object
error
required
string
message
required
string
Example
{
  "error": "not_found",
  "message": "Customer not found"
}

422

Section titled “422”

Validation failed

Media typeapplication/json
object
error
required
string
Allowed values: validation
message
required
string
issues
required
Array<object>
object
path
required
string
message
required
string
Example
{
  "error": "validation",
  "issues": [
    {
      "path": "email",
      "message": "Invalid email"
    }
  ]
}