Bottle help

Use these guides to set up Bottle and manage your deliveries.

Where to start

1. Starting a business: create your business.
2. Adding users: invite office users and drivers.
3. Customers: add customer details, addresses, rates and payment terms.
4. Orders: take an order or arrange a cylinder collection.
5. Planning rounds: assign orders to vehicles and drivers.

Connecting other software

Connect payment services, accounting software, online shops and AI assistants. Connections explains the available options and how to set them up.

For everybody

Accessibility and appearance covers keyboard controls, screen readers, text size, reduced motion and light or dark mode.

Getting help

When it is available, Flame AI answers questions about using Bottle and links to the help sections behind its answers. It does not read or change your business records.

If something is not working, Report a problem from the help menu. Your report goes to the Bottle team with the page you were on, and their replies come back in Bottle and by email. You can also email support@getbottle.app.

When reporting a problem, include the page you were using, what you tried to do and what happened. Do not include passwords, API keys or customer payment details.

Building on Bottle

Use the API to connect your own software. Start with For developers for authentication, permissions and API examples.

For shop designers, Building shop templates has a walkthrough, examples and the template reference.