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Bottle

Start a conversation with Rosie

POST
/public/assistant/sessions
curl --request POST \
  --url https://example.com/public/assistant/sessions \
  --header 'Content-Type: application/json' \
  --data '{ "turnstileToken": "example", "surface": "website", "page": "example" }'

Deliberately unauthenticated: needs a Cloudflare Turnstile token for the action assistant from getbottle.app or support.getbottle.app. Answers a session id and a token. Send the token as Authorization: Bearer on every later call; it works for seven days. Ten sessions an hour from one IP address.

Request Bodyrequired

Section titled “Request Bodyrequired”
Media typeapplication/json
object
turnstileToken
required
string
>= 1 characters <= 2048 characters
surface
required
string
Allowed values: website support
page
string
<= 400 characters /^\/(?!\/)[\w\-./~%]*$/

Responses

Section titled “Responses”

201

Section titled “201”

Session started

Media typeapplication/json
object
sessionId
required
string format: uuid
token
required
string
>= 32 characters <= 200 characters
expiresAt
required
string format: date-time

Example generated

{
  "sessionId": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0",
  "token": "example",
  "expiresAt": "2026-04-15T12:00:00Z"
}

403

Section titled “403”

Security check failed

Media typeapplication/json
object
error
required
string
message
required
string

Example 

{
  "error": "not_found",
  "message": "Customer not found"
}

404

Section titled “404”

Rosie is not set up here

Media typeapplication/json
object
error
required
string
message
required
string

Example 

{
  "error": "not_found",
  "message": "Customer not found"
}

422

Section titled “422”

Validation failed

Media typeapplication/json
object
error
required
string
Allowed values: validation
message
required
string
issues
required
Array<object>
object
path
required
string
message
required
string

Example 

{
  "error": "validation",
  "issues": [
    {
      "path": "email",
      "message": "Invalid email"
    }
  ]
}

429

Section titled “429”

Too many sessions from one place

Media typeapplication/json
object
error
required
string
message
required
string

Example 

{
  "error": "not_found",
  "message": "Customer not found"
}

503

Section titled “503”

Security check unavailable

Media typeapplication/json
object
error
required
string
message
required
string

Example 

{
  "error": "not_found",
  "message": "Customer not found"
}