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List your private help conversations

GET
/help-chat/conversations
curl --request GET \
--url https://example.com/help-chat/conversations \
--cookie __Host-bottle.session_token=<__Host-bottle.session_token>

Your conversations in this business

Media typeapplication/json
object
items
required
Array<object>
<= 20 items
object
id
required
string format: uuid
title
required
string
<= 100 characters
updatedAt
required
string format: date-time

Example generated

{
"items": [
{
"id": "2489E9AD-2EE2-8E00-8EC9-32D5F69181C0",
"title": "example",
"updatedAt": "2026-04-15T12:00:00Z"
}
]
}

Sign in required

Media typeapplication/json
object
error
required
string
message
required
string

Example

{
"error": "not_found",
"message": "Customer not found"
}

Session and membership required

Media typeapplication/json
object
error
required
string
message
required
string

Example

{
"error": "not_found",
"message": "Customer not found"
}

An answer is already running

Media typeapplication/json
object
error
required
string
message
required
string

Example

{
"error": "not_found",
"message": "Customer not found"
}

Chat limit reached

Media typeapplication/json
object
error
required
string
message
required
string

Example

{
"error": "not_found",
"message": "Customer not found"
}

Help chat unavailable

Media typeapplication/json
object
error
required
string
message
required
string

Example

{
"error": "not_found",
"message": "Customer not found"
}